7ezbet Privacy Policy
Your personal information is completely safe with us. In this document we explain in detail how your information is collected, used, and kept secure.
Introduction and Scope of Policy
7ezbet ("we", "us", or "the platform") operates a safe and reliable online betting and casino platform for players in Bangladesh. We believe that your personal privacy is a fundamental right. This privacy policy explains what information we collect about you when you visit our website 7ezbet.cam, open an account, or use our services, how we use it, and how we keep it secure.
This policy applies to all 7ezbet services, the mobile version, and all associated digital channels. By using our platform you consent to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
We may update this privacy policy from time to time. For any significant changes we will provide notice via the website or to your registered email address. Continued use of the platform after changes are made will be considered acceptance of the revised policy.
What Information We Collect
7ezbet collects various types of information to improve your experience and to meet legal obligations. The information is outlined below by category.
2.1 Registration and Identity Information
Information you provide when opening an account:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for the KYC process)
- Username and password
2.2 Financial Information
Information collected during deposit and withdrawal processes:
- bKash, Nagad, Rocket, or Upay mobile account numbers
- Bank account number and routing details (for bank transfers)
- Transaction history and amounts
- Deposit and withdrawal dates and methods
2.3 Gaming Activity Information
Information automatically collected while using the platform:
- Betting history and win/loss records
- Preferred game categories and session duration
- Bonus and promotion usage records
- VIP level and points history
2.4 Technical and Browsing Information
Information related to your device and connection:
- IP address and approximate geographic location
- Browser type, version, and operating system
- Device ID and model information
- Information collected through cookies and similar tracking technologies
- Date, time, and page history of website visits
2.5 Communication Information
When you contact us:
- Live chat conversation records
- Messages sent by email and details of complaints
- Support and resolution history
How Information Is Used
7ezbet uses your personal information only for specific and legitimate purposes. We never use your information for unnecessary or unauthorized activities.
Account Management
Your information is used for registration, login, identity verification (KYC), and to ensure account security. Age verification is essential to prevent access by anyone under 21 years of age.
Financial Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, and to prevent fraud.
Customer Service
Communication information is used to provide support via 24/7 live chat and email, to resolve complaints, and to improve service quality.
Personalized Experience
Information is used to provide relevant game recommendations, bonus offers, and VIP benefits based on your gaming history and preferences.
Security and Fraud Prevention
Technical information is monitored to detect and prevent account hacking, money laundering, and other illegal activities.
Legal Obligations
Necessary information is retained and provided to comply with applicable laws, regulations, and regulatory authority directives.
Cookies and Tracking Technologies
The 7ezbet website uses cookies and similar technologies to operate correctly and to improve your browsing experience.
4.1 Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, store security tokens, and remember your preferences. These cookies cannot be disabled, but they do not store any personally identifiable information.
4.2 Functionality Cookies
These cookies store your language preferences, display settings, and other customizations so that you do not need to reconfigure settings each time you visit the website.
4.3 Analytics Cookies
Anonymous analytics cookies are used to understand which pages of the website are most visited, where issues are occurring, and how services can be improved. This information is not linked to any individual.
4.4 Cookie Controls
You can control or delete cookies by changing your browser settings. Please note that disabling essential cookies may affect certain key functions of the website.
Sharing Information with Third Parties
7ezbet does not sell your personal information. However, in certain circumstances information may be shared with the trusted third parties listed below.
5.1 Payment Processors
Only the financial information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These organizations are governed by their own privacy policies.
5.2 Game Providers
Limited information necessary to provide gaming services is shared with Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, and other game providers. This typically includes only an anonymous player ID.
5.3 Legal Requirements
In response to court orders, legal processes, or lawful requests from regulatory authorities, we may be required to provide information necessary to meet legal obligations.
5.4 Business Transfers
In the event of a merger, acquisition, or asset sale, user information may be transferred. We will notify you before any such change and you will be given the opportunity to act according to your preference.
5.5 Policy of Non-Disclosure
Outside the cases described above, 7ezbet does not provide or sell your information to any advertising network, data broker, or any other third party for commercial purposes.
Data Security Measures
7ezbet has implemented industry-standard technical and organizational measures to protect your information.
SSL Encryption
All data exchanged between your browser and our servers is encrypted using SSL/TLS protocols, which prevents unauthorized access.
Password Hashing
Your password is never stored in plain text. Passwords are secured using industry-standard hashing algorithms.
Two-Factor Authentication
Two-factor authentication (2FA) is available for additional account security, protecting your account from unauthorized access.
Regular Security Reviews
Our systems are tested through regular security reviews and audits so that security vulnerabilities can be identified and resolved promptly.
Access Controls
Only authorized staff can access your information in a limited and controlled manner. Every access is logged and reviewed regularly.
Data Backup and Recovery
Regular data backups are in place and a plan for rapid recovery in the event of any unforeseen incident is kept ready.
Data Retention Period
7ezbet retains your information only for as long as necessary. The retention period depends on the type and purpose of the information.
7.1 Active Account Information
All account information, gaming history, and transaction records are retained for as long as your account remains active.
7.2 After Account Closure
After an account is closed or deactivated, information necessary for legal obligations and potential dispute resolution is retained for a defined period. Financial transaction records are kept to meet relevant legal requirements.
7.3 Marketing Information
If you opt out of marketing communications, we will add your email address to an opt-out list to ensure no unwanted messages are sent in the future.
Your Rights and Controls
7ezbet believes you have full rights over your own information. Your applicable rights are described below.
8.1 Right to Access Information
You have the right to know what information we hold about you and to receive a copy. Please contact our support team via live chat or email for this.
8.2 Right to Correct Information
You can request that incorrect or incomplete information in your account be corrected. Most information can be updated directly from your profile page.
8.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, we are required to retain information necessary to meet legal obligations for a defined period.
8.4 Opt Out of Marketing
You can opt out of promotional emails or messages at any time. Each marketing message contains an unsubscribe link, or you can contact our support directly.
8.5 Right to Data Portability
You may request your information in a structured, machine-readable format so that it can be transferred to another service if needed.
Protection of Minors
7ezbet provides services only to individuals aged 21 or over. We do not knowingly collect any information from minors.
Age Verification Process
Every user's age is verified at the time of registration. If we find that a person is under 21 years of age, their account will be closed immediately and all collected information will be deleted.
If you believe a minor is using our platform, please notify us immediately via our 24/7 live chat or email.
Policy Changes and Updates
7ezbet reserves the right to review and update this privacy policy from time to time. The policy may be revised due to changes in the scope of services, legal requirements, or technology.
Notice of Changes
If any significant changes are made to the privacy policy, we will display a notice on the website and inform registered email addresses of the details of the changes. The date on which the changes take effect will be noted at the top of this page.
If you continue using 7ezbet after any changes, you will be considered to have accepted the new privacy policy. We recommend that you review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is always ready to assist you.
Live Chat Support
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Click the chat icon at the bottom right of the website.
For more information, visit our FAQ page or Responsible Gaming page.